Tenr Privacy Policy

The effective date of this Policy is June 20th, 2019

Your privacy is important to us. Tenr Inventure (P) Ltd. hereinafter referred as 'Tenr,' is committed to respect your privacy while using our website. This policy applies to information collected by us on our website. This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, and delete your information.


Definitions

"Personally Identifiable Information"(or ‘PII”) means any information that relates to a person, which, either directly or indirectly, in combination with other information available or likely to be available with a corporate body, is capable of identifying such a person.


Information we gather

We do not collect Personally Identifiable Information about you, unless you choose to fill out your information on this website through specific provided forms. In general, you may browse our website without providing any Personal Identifiable Information about yourself. We do automatically collect certain information when you visit our website such as the type of operating system, the type of browser you are using, your IP address in order to provide better usability and personalized experience.

Tenr shall only process the received information pursuant to pursue our legitimate business interests for establishing communication with prospective customers and personnel with general/ business inquiries.


How Tenr normally uses information about you

Tenr may use certain information to analyze site usage to improve our website such as browser type & settings, application/device you’re using, operating system, network information etc. We may also use information such as terms or content you search our website for etc.

The PII we collect may include your First Name, Last Name, E-mail Address, Job Title, Organization Name, Country, City and Phone Number when you fill forms on or raise a query through our websites, or send emails, call us or write to us. We use Personally Identifiable Information you provide solely to respond to your inquiry or to process an application form you have completed on our website or to respond to any legal process or as required by law in response to any court order, subpoena or a law enforcement agency or to take action against any illegal activity and to address any potential threat to the physical safety of a person.

We may also use it to keep you informed about our product offerings and updates, which maybe of relevance to you. This helps us to continue to provide new and value added services to our clients and users.

We also gather information to detect and prevent fraud, abuse, security risks and technical issues that may pose risks for Tenr or Tenr’s customers and/or employees.


Sharing PII for business purposes

We may share your Personal Identifiable Information within the Tenr group or with any of our subsidiaries and very occasionally our business partners, service vendors or authorized third-party agents located in any part of the world for the purposes of data processing, enrichment, storage, or to provide a requested service or transaction, after ensuring that such entities are contractually bound by data privacy obligations.

Where we transfer Personally Identifiable Information outside of EU, we either transfer these Information to countries that provide an adequate level of protection (as determined by the European Commission) or have appropriate safeguards in place.


Your rights

You may have certain rights relating to your Personally Identifiable Information provided for under applicable law. These are the right to :

  • Request access to your Personally Identifiable Information and the processing activities on the same.

  • Ask that your PII is rectified if it is inaccurate or incomplete

  • Request deletion of your PII in certain circumstances.

  • Request restriction of the processing of your PIII in certain circumstances.

  • Object to the processing of your PII in certain circumstances.

  • Receive your PII provided to us as a controller in a structured, commonly used and machine-readable format in certain circumstances.

  • Lodge a complaint with a supervisory authority.

  • Withdraw your consent provided at any time by contacting us.

To exercise the rights outlined above in respect of your Personally Identifiable Information please contact the details available in the contact section below. We will strive to respond to you within appropriate timelines as required by the law.


Right to opt out and withdrawal

Tenr respects your privacy considerations and hence provides you an option to refuse to provide your Personally Identifiable Information or information sought to be collected.

You also have the option to subscribe/opt-in to receive newsletters, new alerts and marketing content. You can always opt-out of such options by writing to info@tenrglobal.com. Tenr shall adhere to your preferences.


Authenticity of PII

Tenr shall not be responsible for the authenticity of the information and it is your duty to ensure that the information provided is authentic.


Cookies and other technologies

Our website uses cookies. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that website can remember who you are.


Data storage and retention

Your PII is stored in databases located at India and on the servers of the cloud-based database management services that Tenr engages.

Tenr shall retain your PII pursuant to the business purposes and in line with our retention policies.

PII received from prospective customers shall be retained for the duration of the prospective customer’s business relationship with the Tenr.


Protection for Minors

The website is not directed to children under the age of sixteen (16). Tenr does not knowingly solicit PII from or market to anyone under sixteen (16) years of age. If you believe that we have received information from a minor, please notify us immediately and we will ensure that reasonable efforts will be made by us to delete such information from our database.


Links to third party websites

Our website may contain links to other sites including social media sites, whose information practices may be different from ours. You should read such third party’s websites privacy notices and Tenr does not control those sites or their privacy practices. We do not endorse or make any representations about third-party websites.


Information Security & Privacy Protection

Tenr utilizes appropriate physical, technical and administrative procedures to safeguard the information we collect. Tenr takes reasonable steps to ensure that all dealings in personally identifiable information is processed fairly & lawfully after receiving consent of the information provider. Tenr may retain your personally identifiable information as long as there is a business requirement, or if otherwise required under applicable laws.


Complaint Handling Channel

Any grievance or complaint, in relation to processing of information, should be sent to Tenr in writing to following contact email ID. Grievance shall be redressed as expeditiously as possible.

The details of the contact person are as follows :

Ms. Swathi Patil
Email : swathi.patil@tenrglobal.com
Address – #205, Mezzanine floor, JSA Towers,
Double Road, Indiranagar, Bangalore 560038
Karnataka, INDIA


Policy Amendments

Please note that this policy may change from time to time. Please review the policy periodically for changes.

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